Visitor Experience Assistant - National Museum of Flight

National Museums Scotland
Arts, Culture & Sport, Customer Service, Eco-Tourism & Leisure
East Fortune
Salary Details
£19,634 pro rata per annum
Contract Type
Hours per Week
Ranging between 21 to 35
Closing Date
Working front of house at the National Museum of Flight, you will meet and greet visitors and assist them so that they have a great visitor experience. You will also sell tickets and retail goods.

Job Description

Previous experience of delivering high quality service to others is essential but just as important to us is your confident and visitor focused disposition. You will be moving around the museum a lot, sometimes working outside and in areas exposed to the elements.

There are currently three permanent seasonal positions available. The working hours for these positions range between 21 to 35 per week between April and October each year on a rota that includes weekends.   There may be the opportunity to work between November and March but this is not guaranteed.

Click here for the full recruitment pack

To apply: To make an online application for this post please click the apply link to be transferred to our recruitment page. Note please do not send CVs. Please mention Ethical Jobseeker to help us track our recruitment advertising. 


Company Description

National Museums Scotland is one of the leading museum groups in Europe. With one of the largest and most diverse collections in the world, we are responsible for the acquisition, preservation and display of a substantial part of Scotland’s cultural, historic and national heritage. 

Millions of local and international visitors enjoy our four museums each year, and we also introduce our collections to a much wider audience than can physically visit our museums through, touring exhibitions, loans, community engagement, digital programmes and research.

Over the last decade, we have invested over £120 million in our sites and have more than doubled our visitor numbers, with over 3 million people now visiting our four museums. Alongside this, we have continued to transform how we communicate and engage with our audiences. 2019 has seen the completion of our Masterplan for the National Museum of Scotland with the opening of three new galleries dedicated to Ancient Egypt, East Asia and the Art of Ceramics.