About the opportunity
This role will see you working with our Certification Officers as well as our licensees in the cosmetics sector. You will be handling administrative aspects of the organic certification process to support the team and our portfolio of health & beauty businesses – this role covers a wide range of tasks from managing the team inbox and answering incoming calls to undertaking the first review of licensee submissions and accurately inputting product data into our system, plus everything in between.
To be successful in this role you will be A Level educated, or equivalent, and ideally have some experience of cosmetics (science / formulations / product development / technical), Quality Assurance and/or certification processes. You will have substantial administration experience, be highly organised and have a keen eye for detail. We are looking for you to demonstrate an ability to manage your own workload and to show excellent customer service skills on the phone and via email. Excellent computer literacy, verbal and written communication skills are must.
We offer a range of financial and lifestyle benefits to all our employees, including:
27 days annual holiday increasing to 30 days with length of service plus bank holidays
Pension scheme with ethical investment options and employer contribution increasing with length of service
Free membership of the Soil Association and discounts on organic produce
Volunteer days to give back to the local community or support green initiatives
Family friendly policies and flexible working
Cycle to work scheme
Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce
37.5 hours per week
Fixed term - 12 months
Bristol/Hybrid - 2 days office based per week