Supporter Services Assistant



Organisation
Sense
Reference
46665
Sector
Customer Service, IT & Communication Technology, Other
Location
King's Cross
Salary Details
Circa £23,500 per annum (Inc. London allowance)
Contract Type
Permanent
Hours per Week
37.5
Closing Date
28/01/2022
Sense has an exciting opportunity for someone to join our Engagement team as a Supporter Services Assistant.

Job Description

This position will initially be homeworking, with an expectation that all staff based at our head office in King’s Cross, London will attend the office 2-3 days per week from May onwards - TBC. This is a full time role working 37.5 hours per week. 

As our Supporter Services Assistant you will play a vital part in the Engagement Department and Sense as a whole, making sure that supporters have an outstanding experience of supporting us and know how much they are valued. Daily tasks are varied, with a mixture of in-and-outbound calling, combined with essential administrative tasks like income processing or capturing important information about Sense’s supporters and their motivations to support the charity.

**Interviews will be held virtually on teams**

Our successful candidate will have:

  • A proven record of delivering great customer service.
  • Experience of working in a busy, customer focused environment.
  • Excellent interpersonal skills.
  • Strong IT skills, including Microsoft Office.

Experience working in a charity fundraising environment is desirable. 

To apply: Click the apply link to be transferred to our recruitment site where you can download the full job description and apply online. To help us to manage our advertising resources please mention Ethical Jobseeker in your application.

Company Description

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.