Shop Manager

Management, Retail
East Grinstead
Salary Details
£19,500 per annum
Contract Type
Hours per Week
Closing Date
Are you looking for a new opportunity where you can be part of a fantastic team who are striving for customer excellence?

Job Description

Would you love to work for a charity where we believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential, then this could be the job you!  No two days will be the same, this role is fast paced, diverse and certainly interesting....are you up for the challenge? If so, please read on.... 

Sense is currently recruiting for a Shop Manager to work 37.5 hours per week at our new shop in East Grinstead on a permanent basis.

This is an exciting time to join our team and work in our network of 120 shops as we continue to expand our shops. Each year, over four million people buy an item from us, so our shops play a pivotal role in raising funds to make a difference to the lives of those who find it difficult to communicate and connect with the world. 

We are looking for someone to lead and support an enthusiastic team of volunteers, by effectively managing the day to day running of the shop alongside the Assistant Shop Manager, with the aim of achieving optimum profit by maximizing sales and controlling shop costs. As well as being an ambassador for Sense, supporting & endorsing the aims and objectives of the charity. 

The successful applicant will be managing all aspects of running the shop including activities to drive sales performance, deliver expected shop standards, drive stock generation, effectively lead staff and volunteers, manage administration, security, and health & safety activities in line with procedures. 

Key skills and experience:

  • The successful applicant will need to be self-motivated, creative, have strong problem-solving abilities, be a good communicator and positively committed to working in charity retail. This is a new store with exciting potential. 
  • Experience of providing excellent customer service and motivating a team to do the same. 
  • An eye for detail that will ensure a safe, clean, and inviting environment for customers, staff, and volunteers. 
  • Experience of working in a retail environment or within a team leader position. 

This position requires the applicant to be willing to work Bank Holidays and weekends as required.

To apply: Click the apply link to be transferred to our recruitment site where you can download the full job description and apply online. To help us to manage our advertising resources please mention Ethical Jobseeker in your application.

Company Description

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.