Patient and Public Involvement Manager - Information & Support

British Heart Foundation
Management, Project Management, Scientific / Medical Research
Salary Details
£37,000 - £39,000 p/a + benefits
Contract Type
Hours per Week
Closing Date
Are you a patient and public involvement expert looking to make their mark at one of the UK’s largest charities? Do you want to help turn research and insights into real-world impact for patients and the public?

Job Description

We want to make sure the British Heart Foundation (BHF) is informed by the needs and views of everyone affected by cardiovascular disease and you’ll play an important role in helping to grow our highly capable Patient and Public Involvement (PPI) function. 

You’ll maintain and enhance the delivery of best practice PPI in our Information and Support functions, primarily Health Content, Peer Support and our Heart Helpline. 

You’ll be responsible for the day-to-day operations of PPI activities including optimising PPI processes and management of our patient network, Heart Voices and will be a strong advocate for PPI internally and seek new opportunities to embed PPI across BHF. 

Working arrangements

This is a dual location role, with your working time split between your home and our London Office. This will allow us to unlock our best work for our cause, blending the best of home and office working.

Here at the BHF we understand that you might need a little help balancing your work and home life. Many of our people work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role, including part time and flexible working opportunities.

About you

With knowledge of patient and public involvement models and methodologies you’ll have a strong track record and personal commitment to working in patient and public involvement, ideally in relation to health and care or medical research and will be able to champion PPI internally, helping support and guide staff on what good PPI looks like.

You’ll have knowledge of patient and public involvement across a diverse range of contexts, for example cardiovascular disease, medical research or support services, and will have experience of managing and influencing senior stakeholders.

With excellent engagement, communication, presentation and influencing skills, you’ll be able to communicate effectively with diverse audiences, including the general public, and will have strong analytical skills, able to frame problems and solutions in a logical fashion.

You’ll have a high degree of empathy and compassion for patient and public issues and will be able to embrace and deal with ambiguity and complexity and be open to creativity in managing effective change.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. Any offer of employment will be subject to a satisfactory basic DBS check. 

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey. 

To apply: Click the apply link to be transferred to our recruitment site where you can download the full job description and apply online. To help us to manage our advertising resources, please mention Ethical Jobseeker in your application. 

Company Description

At the British Heart Foundation, we are focused on the urgent need to fund more research into heart and circulatory diseases like heart diseases, stroke, vascular dementia and the conditions that cause them, to find answers fit for 21st century challenges. We are independent, have more than fifty years of breakthroughs under our belts and we won’t stop in funding life saving research.

We celebrate diversity and make inclusion part of what we do every day. Diversity and Inclusion forms a main pillar in our People Experience Strategy. Our aim is for all of our colleagues and volunteers to bring their true self to work, so we can continue to fund life saving research.