Online Retail Assistant



Organisation
Sense
Reference
46077
Sector
Retail
Location
Crayford
Salary Details
£9.06 per hour
Contract Type
Permanent
Hours per Week
22.5
Sense has an exciting opportunity for someone to join our Retail and Trading team as a Online Retail Assistant, based in Crayford. This is a part time role working 22.5 hours per week, on a permanent basis.

Job Description

Sense has an exciting opportunity for someone to join our Retail and Trading team as a Online Retail Assistant, based in Crayford. This is a part time role working 22.5 hours per week, on a permanent basis.  

Your role will be to assist the Online Manager to effectively manage the day to day running of the Online Department with the aim of achieving optimum profit by maximizing sales.

Key duties include: 

To place listings for online sales using the appropriate channel.
To assist the Online Manager ensuring that the Online department achieves budgeted sales.
Ensure all administrative tasks related to the effective running of the online department are accurately and fully completed at all times.
To assist the donated stock manager in processing stock within a warehouse environment.
To maintain a high standard of presentation, photography and written accuracy in the descriptions of items listed for sale
To handle email and telephone enquiries from both customers and shop teams effectively and efficiently

Key skills and experience required:

A working knowledge of Excel, Word and Outlook
Knowledge of sales via an online platform such as eBay.
Experience of working effectively on your own and as a part of a team.
Experience of dealing with customers and providing excellent customer care.
Attention to detail.

Company Description

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Sense has a proven record of offering high quality, pioneering services.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.