Sense has an exciting opportunity for someone to join our Retail and Trading team as a Online Retail Assistant, based in Crayford. This is a part time role working 22.5 hours per week, on a permanent basis.
Your role will be to assist the Online Manager to effectively manage the day to day running of the Online Department with the aim of achieving optimum profit by maximizing sales.
Key duties include:
To place listings for online sales using the appropriate channel.
To assist the Online Manager ensuring that the Online department achieves budgeted sales.
Ensure all administrative tasks related to the effective running of the online department are accurately and fully completed at all times.
To assist the donated stock manager in processing stock within a warehouse environment.
To maintain a high standard of presentation, photography and written accuracy in the descriptions of items listed for sale
To handle email and telephone enquiries from both customers and shop teams effectively and efficiently
Key skills and experience required:
A working knowledge of Excel, Word and Outlook
Knowledge of sales via an online platform such as eBay.
Experience of working effectively on your own and as a part of a team.
Experience of dealing with customers and providing excellent customer care.
Attention to detail.