Individual Supporters Manager

The Prince's Trust
Fundraising, Management, Marketing & Communications
Salary Details
£26,800.00 to £39,200.00 dependent on location and experience
Contract Type
Hours per Week
Closing Date
The Prince’s Trust is looking for an experienced individual giving fundraiser, to manage our individual supporter programme.

Job Description

This role will be managing income for the whole individual support programme, putting in place the essentials to allow for future growth, and recruiting new donors while deepening support with our current donors. This role will be line managing an individual supporter executive.

The Prince’s Trust is ambitious to grow our unrestricted income, and this role will be essential for that. You will be leading a small programme, with the aim to transforming it so that we have a significant larger, more sustainable income which can meet the long term need to support more young people. You will be working closely with colleagues in our legacy and mass events teams to maximise life time value from our supporters.

The successful candidate will be experienced in delivering direct marketing and multi-channel campaigns; able to create new products from scratch to create growth – not being scared to take the charity into totally new markets and spaces; have a good knowledge of the individual giving charity market; be supporter focused – able to respond to the needs of supporters; be able to use data and insight to make informed decisions, and build business cases; be able to work with multiple internal stakeholders to ensure that processes and infrastructure work to create world class supporter experience; experienced in testing, learning and scaling fundraising products; understanding of the role of branding and propositions in driving IG.

For more information, please go to the job description. (This will open in a new window)

Why we need an Individual Supporters Manager:

Last year, we helped more than 70,000 young people, with three in four young people on our programmes, move into work, education or training. 

The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. Our job is to inspire and support young people, to help them reach their potential so that they can thrive and society can prosper.  

We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us.

Perks for working at The Trust:

  • Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
  • Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
  • Flexible working! Where operationally possible, you can work hours to fit in with, school hours or care arrangements for example and you can also work from home.
  • Interest-free season ticket loans
  • Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
  • In-house learning platform! Develop your skills for your career and your role
  • The Trust will contribute 5% of your salary to the Trust Pension Scheme
  • You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
  • Generous life assurance cover (4 x annual salary)

Here at The Prince's Trust, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBT Network). 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.


We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

To apply: Click the apply link and you will be redirected to The Princes Trust recruitment page where you can apply. Please do mention Ethical Jobseeker when applying to help to monitor our recruitment advertising.


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Company Description

The Prince’s Trust believes every young person should be given the chance to flourish.

Since 1976, we’ve achieved a great deal, supporting more than 1,000,000 young people across the UK, and have returned £1.4 billion in value to society over the last ten years alone. Yet, this still represents only a small proportion of the young people who might benefit from our support. Three in four young people on our programmes move into work, education or training. Our job is to inspire and support them, to help them reach their potential, so that they can thrive and society can prosper. 

Many of the young people we help are disadvantaged, either in, or leaving care, facing issues such as homelessness or mental health issues, or have been in trouble with the law.

Our free programmes give young people the practical skills and financial support they need to stabilise their lives. We help them develop key skills while boosting their confidence and motivation so they can continue to dream big.