Facilities Coordinator

Administration/PA, Customer Service, IT & Communication Technology
Selly Oak
Salary Details
£20,848 pro rata
Contract Type
Hours per Week
Closing Date
Sense has an exciting opportunity to join our fantastic facilities team as a Facilities Coordinator, based at our purpose built TouchBase Pears Centre in Selly Oak Birmingham.

Job Description

This is a part time permanent role working 15 hours per week. We are open 6 days per week from 7am – 8pm, so need you to be fully flexible with the option for additional hours. 

Your duties will include: 

  • To assist the Facilities Manager with the efficient running and maintenance of TouchBase Pears.
  • To act as the point of contact for people who use the service including employees, tenants, suppliers, contractors and general public.
  • You will be responsible for: being a TouchBase Pears key holder.
  • Opening and closing the building in line with safe working procedures on a rota basis, ensuring building safety and security at all times.
  • Ensuring Health and Safety policies and procedures are followed at all times,  identifying, reporting and removing any risks.
  • Completing all paperwork within the agreed timescales.
  • Carrying out maintenance checks and ensuring records and reporting systems are completed
  • Liaising with contractors to oversee any works necessary are completed to a high standard in an efficient and timely manner
  • Maintain regular contact with client and building occupants (tenants and staff) by developing effective relationships including response to enquiries and complaints.
  • Ensuring all environment and facilities are maintained to a high standard at all times.

Key skills and experience required: 

  • Experience of providing and maintaining high quality administrative procedures
  • Experience of providing excellent customer service as part of a front facing team
  • Experience of being ‘the responsible person’ for buildings, services and community activities
  • Excellent level of IT literacy, including Outlook, word processing, mail-merge and Excel.
  • Excellent communication and teamwork skills.

To apply: Click the apply link to be transferred to our recruitment site where you can download the full job description and apply online. To help us to manage our advertising resources please mention Ethical Jobseeker in your application.

Company Description

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.