Community Volunteer Engagement and Stewardship Officer

Fundraising, Human Resources, Recruitment & Volunteer Mgt , IT & Communication Technology
Flexible & home work
Salary Details
£29,607 - £33,000 plus £500 Home Working Allowance.
Contract Type
Hours per Week
Closing Date
This post is home-based but requires some travel and evening and weekend working.

Job Description

The NSPCC’s vision is to end cruelty to children in the UK. We are inspired by a belief that we can make a difference for all children – by standing up for their rights, by listening to them, by helping them when they need us and by making them safe. This is an exciting opportunity to lead the engagement efforts for the NSPCC with our volunteer groups and with senior volunteers to maximise the opportunities by which Community Supporter fundraising can contribute to the NSPCC’s mission of ending cruelty to children. 

In order to carry out its charitable work, the NSPCC relies on the fundraising support of people across the UK for 90% of its annual income. One of the defining characteristics of NSPCC fundraising is the support that is provided by volunteers and participants based in their local community. The NSPCC aims to provide an outstanding donor experience through exceptional relationship management and exciting supporter journeys for our volunteers who work tirelessly to fundraise to keep children safe from abuse.

Sitting within the Community Supporters team, which exists to help volunteers and supporters give their time, money and influence to fulfil the NSPCC’s mission, and operating at the heart of NSPCC’s community fundraising, this post supports our well-established Branch and District network and other volunteer groups. Communicating with and providing resources to senior volunteers and Trustees across the country, this role looks to how the Community Supporters Department engages and recognises volunteers locally and ensures that volunteers who fundraise have a voice within the NSPCC. It is a central co-ordinating role which leads on the engagement of community fundraising volunteers to provide an outstanding, holistic volunteer supporter experience. The post holder will be a confident communicator and have exceptional IT and organisational skills.

This is a fast-paced environment so you should be a self-starter, able to work independently and be comfortable with working under pressure. This post is home-based but requires some travel and evening and weekend working.

We are committed to safeguarding and promoting the welfare of all children and vulnerable adults and expect all staff, volunteers, agency workers and consultants to share this commitment.

To apply: Click the apply link and you will be redirected to the NSPCC recruitment page where you can download more information on the job and apply. Please do mention Ethical Jobseeker when applying to help to monitor our recruitment advertising.


Company Description

Over 130 years, we’ve helped thousands of children and families and acquired plenty of expertise on how to help even more. We respect our history and value our tradition, but we do not stand still. We are a modern vibrant charity making a real, tangible difference to other people’s lives.